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Golden Lady Casino – Support

We try everything we can to make sure your experience here at the Golden Lady Casino is as hassle-free as it can possibly be. That's we have plenty of support options available to you, should you have any questions about any aspect of your time as a member of the Golden Lady Casino. We have someone available twenty-four hours a day, seven days a week, to answer any question or to help you iron out any wrinkle in your casino playing experience with us. When you contact us, please sure you have your username to hand. As we truly believe in providing a secure and trustworthy service, we ask that all members supply a security question and answer when they register with us. Make sure you have the answer to your security question ready when you contact us – we need to know we are speaking to the right person when we come to deal with any aspect of your account, particularly when it comes to especially secure aspects of your account, such as financial matters, transactions and credit or debit card details.

Live Chat Support
You'll be pleased to hear that you can discuss any matter with us via a live chat applet that's available via our web-site, 24/7. Just click on the “Live Chat” icon towards the top right-hand corner of our web-site. A new page will open with three input boxes – just type in your name, the email address you used when your registered with the site, and your message. When you have done this, click on the green “Send” button. Your message will then be attended to by one our of dedicated casino support professionals.
Email
If you have a more general question about any aspect of your membership here at the Golden Lady Casino, then you can use one of the following addresses in order to get in touch with us and have whatever matter you want resolving attended to:
support @goldenladycasino.com , vip @goldenladycasino.com , faxback @goldenladycasino.com , manager @goldenladycasino.com , accounting @goldenladycasino.com
Call Us
If you have a matter that you feel needs attending to urgently, then you are more than welcome to pick up your phone and give us a ring on any one of the numbers given below. Please note that all our numbers are toll-free:
US Toll Free: +1 888 4563689
UK Toll Free: +44 800 0148142
You can also send us a fax on (UK) : +44 800 0885712