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Terms and Conditions

Every individual clause contained in our terms and conditions is independent and will not be affected by any others. If one is found to be void, invalid or unenforceable for any reason, the remaining clauses will still apply to their full effect.
The following Terms and Conditions must be strictly adhered to at all times when using the Golden Lady Casino website and online casino.
1) Website and Casino Content:All software and content found on the Golden Lady Casino website is copyrighted by Golden Lady Casino. All licensed material that is presented visually or audibly to the player is for personal use only and remains the intellectual property of Golden Lady Casino and its licensees.
2) Player Obligation: In becoming a member of the casino, you fully understand and agree to abide by all rules, terms and conditions set forth by Golden Lady Casino at all times. It is the player’s responsibility to keep up to date with these rules, terms and conditions as they are subject to periodic change. Please read through the criteria detailed below:
a) Visitors to the casino must be at least 18 years of age. Different jurisdictions carry varying rules pertaining to internet gambling and it is the player’s responsibility to make sure they are familiar with all terms and conditions that apply to them and ensure that none of them are violated.
b) In creating an account and becoming a member of the casino, whether for fun play or real play, you guarantee the authenticity and accuracy of all information you submit. If it is determined by Golden Lady Casino that any information provided by the player is incorrect, Golden Lady Casino reserves the right to suspend a player’s account, along with all related cash-ins. The account will remain suspended until Golden Lady Casino has determined at its sole discretion that the player’s information is authentic and accurate.
c) Golden Lady Casino reserves the right to refuse membership in the casino to any applicant or to suspend an existing member’s playing privileges without cause and at Golden Lady Casino’s sole discretion.
d) Any deposit made to the casino must be wagered at least once before a withdrawal can be requested. If a deposit is not wagered at least once before withdrawal, the casino reserves the right to charge the player for any processing fees.
e) The use of electronic, mechanical, robotic or any other devices to automatically make playing decisions is strictly forbidden. If it is detected by Golden Lady Casino that a player has violated this term, action will be taken. This includesa ban from future promotions and/or play, confiscation of net winnings and the offering of such information to a casino industry database of restricted players.
f) By playing any game at the casino, the player warrants that they are familiar with the rules of such games and acknowledges that the rules of each game are available through the use of the help option provided by the casino.
3) Withdrawal Condition:-
Players need to send the required security documents within 10 working days once withdrawal is processed. The casino holds complete rights to reverse the withdrawal back to your casino account in case of delay.
Following documents are requiered for verification:- One government approved ID card, utility bill(less than 2 months old), scan copy of your credit card/cards used to make deposit (front and back both) and Authorization form.
Withdrawal options:-

  • Wire transfer (10-12 working days)
  • Neteller (3-5 working day)
  • Skrill by Moneybookers (3-5 working day)
  • Click to pay (3-5 working day)

Golden Lady Casino does not allow players located in Cyprus, Estonia, Hong Kong, India, Pakistan, Israel, Romania, Hungary, Netherlands and Canada to deposit funds into a Real Money account nor to play in Real Money or Fun mode.

For further assistance Please contact our live help or give us a call at our toll free numbers.